Support

Contact us

• Email: support@serviceproshub.com. We answer within 2 business days.
• Write from the email you sign in with, so we can find your account.
• By mail: ServicePros Hub LLC, 12370 Potranco Rd Ste 207 #562, San Antonio, TX 78253.

Signing in

• There's no password. Sign in with Apple, Google, Face ID or a passkey, or with a link and code we email you.
• If the link opens in a different browser, type the code from the same email on the sign-in page instead.
• No email? Check your spam folder, and ask for a new one after a minute.

Premium and billing

• Finding a pro is always free. Premium is $6.99 a month or $59 a year. See Premium.
• Bought in the iPhone or iPad app? Apple bills it. Manage or cancel it in Settings › your name › Subscriptions.
• Bought on findaprohub.com? Manage or cancel it on your Account page or under Manage billing.
• When you cancel, you keep Premium until the end of the period you paid for.

Refunds

• App purchases: Apple handles refunds. Ask at reportaproblem.apple.com.
• Website purchases: an annual plan is refunded in full if you ask within 14 days of buying. Email support@serviceproshub.com.

Deleting your account

• On your Account page, tap Delete my account. It deletes your account and all of your data: your home, pros, documents, photos and reminders.
• If you pay for Premium through Apple, also cancel it in Settings › your name › Subscriptions; we can't cancel an Apple subscription for you.

Pros and listings

• Something wrong on a listing, or want one removed? Email support@serviceproshub.com with the business name.
• Is it your business? Claim it free from its page to post your fees and hours.
• How we check and order pros: How we rank.

Privacy

What we keep and who we share it with is in our Privacy Policy. To see, correct or delete your information, email support@serviceproshub.com.